View messages
DoctorAccess marks unread messages with 
, and if urgent, also marks them with 
.
To view a new message:
- Go to the Messenger
folder.
Names in green text indicate the sender is a patient. Names in black text indicate the sender is a faculty member, provider, or administrator.
- Select a message to open it.
DoctorAccess displays the message in the contents area.
Tip: To view Cc or Bcc recipients, select
.
When you receive an urgent message, an urgent message indicator appears on the menu bar.
To view an urgent message:
- From the menu bar, select
.
Names in green text indicate the sender is a patient. Names in black text indicate the sender is a faculty member, provider, or administrator.
- From the Urgent folder, select a message to open it.
The message details are displayed in the contents area.
Tip: To view Cc or Bcc recipients, select
See: